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Machine Service & Repair



Do you have a machine that hasn’t been used for awhile? Or do you have a great machine that all of a sudden doesn’t feel the way it normally feels?  Given a used machine that needs a check-up and some loving care?


You may drop off your machine anytime during regular business hours and it will be looked at in the order in which it was received. Service times are dependent upon how many machines are in the service que and vary.

At this time, please be respectful of the new health guidelines upon entering.
Please note the following:
With respect to machine service during this period of Covid 19
As we will be utilizing a spray disinfectant on the machines upon arrival
we kindly ask that you DO NOT bring us the following items:
fabric covers, fabric totes, machine manuals, 
free arm levers (unless an issue with the free arm) or machine accessory cases, serger trim traps 


Repair pricing depends upon the sewing machine or serger that you are bringing to us....there is a HUGE difference in the amount of time it takes for maintenance on a basic mechanical machine VS a top of the line sewing and embroidery machine.

Repair costs begin as listed below, however we will discuss additional costs with you prior to fixing your machine.

Sewing Lane repairs most makes and models of sewing machines and sergers.

SPOT CHECK (Sewing Machine or Serger)     $50.00

This will generally address small issues such as tension issues or threading difficulties on your sewing machine or serger.
A spot check MUST be performed prior to entering the machine into the service que

 REPAIR with NO PREVENTATIVE MAINTENANCE
$110/ hour labor (billed at 15 min increments)
Minimum charge will be $110.00 plus parts

        FULL MACHINE MAINTENANCE
This is our recommendation for the longevity and performance of your sewing machine or serger. Think of it this way, everyone appreciates that their machines are running perfectly when you have a chance to sit and sew…. Why have added pressure and frustration from a machine that is not working properly. It is why we keep investing in service training and are here to help keep those machines purring!

Full machine maintenance is included for the 1st year of machine ownership if it was purchased from Sewing Lane. It is recommended that this type of service is completed every 3 – 4 years if you are stitching constantly.

 

SERGER (no Coverhem)    $149.00

 

 SERGER (with coverhem)   $199.00

  EMBROIDERY MODULES          $60.00
  Must be serviced with your sewing machine

   LEVEL 1 MACHINE           $120.00
  very basic mechanical machine (approx. 1 hr service time)
  Parts are extra

   LEVEL 2 MACHINE           $150.00
  Very basic electronic machines (approx. 1 -2 hrs service time)
  Parts are extra

   LEVEL 3 MACHINE          $200.00
  Advanced electronic machines (approx. 2 – 3.5 hrs service time)
  Includes machines such as higher Brother NQ series, Pfaff Expression series, Bernina mid electronic plus many other brands and models

 

LEVEL 4 MACHINE           $295.00
  Top end electronic machines (approx. 4 – 7 hrs service time)
  
Includes most TOPL sewing & embroidery machines as well as Brother VQ or BQ series, Pfaff Creatives or Icons, Bernina 7 and 8 series plus many other brands and models

   LEVEL 5 MACHINE           $399.00
  Multi Needle embroidery machines

**** When bringing your sewing machine in for service we need the following items:
Foot Control
Power Cord
Bobbin case w/ bobbin
Standard Zig Zag Foot
Auto Buttonhole foot (if your machine is equipped)
Spool Cap
Hard Cover Case if you wish

*** When bringing your embroidery machine in for service...we need ALL of the ABOVE items as well as 
Embroidery Unit
Embroidery hoop...a smaller one is good such as 5 x 7
Embroidery Presser foot

*** If you are bringing a serger in for repair we require the following
Foot Control
Power Cord
Presser Foot

With respect to machine service during this time of Covid 19
As we will be utilizing a spray disinfectant on the machines upon arrival
we kindly ask that you DO NOT bring us the following items:

fabric covers, fabric totes, machine manuals,
free arm levers (unless an issue with the free arm) or machine accessory cases, serger trim traps