Machine Service & Repair

**Service is now booking by appointment, we encourage you to please call ahead**

Do you have a machine that hasn’t been used for awhile? Or do you have a great machine that all of a sudden doesn’t feel the way it normally feels?  Given a used machine that needs a check-up and some loving care?

You may drop off your machine anytime during regular business hours. Machines will be looked at in the order in which the machine was received in store. Service times are dependent upon how many machines are in the service que and vary. Turn Around time is better estimated at time of drop off.

Repair pricing depends upon the sewing machine or serger that you are bringing to us....there is a HUGE difference in the amount of time it takes for maintenance on a basic mechanical machine VS a top-of-the-line sewing and embroidery machine.

Sewing Lane repairs most makes and models. We are an Authorized Service Center for BROTHER, BERNINA as well as PFAFF.

FULL SERVICE MAINTENANCE OF SEWING MACHINES AND SERGERS 
This is our recommendation for the longevity and performance of your sewing machine or serger. Think of it this way, everyone appreciates that their machines are running perfectly when you have a chance to sit and sew…. Why have added pressure and frustration from a machine that is not working properly? It is why we keep investing in service training and are here to help keep those machines purring!

It is recommended that this type of service is completed every 2-3 years if you are stitching consistently

Repair pricing depends upon the sewing machine or serger that you are bringing to us....there is a HUGE difference in the amount of time it takes for maintenance on a basic mechanical machine VS a top-of-the-line sewing and embroidery machine

BENCH FEE - $80.00 applies when machine is dropped off

              o   Essentially a non-refundable, non transferrable deposit that is deducted from your service repair as outlined below.  

 LEVEL 1 MACHINE - $150.00

               o   Simple mechanical machine

               o   VERY BASIC electronic machines

                               ( 1 to 2 hrs of service time)

 LEVEL 2 MACHINE - $250.00

               o   ADVANCED Mechanical and ELECTRONIC machines
                    Bernina 5 series, Brother BQ or V series, Pfaff Performance etc

                                (2.5 to 4 hrs of service time)

 
EVEL 3 MACHINE - $350.00

               o   TOP ELECTRONIC MACHINES
                     Bernina 7 or 8 series, Pfaff Icon machines, Brother XV etc

                                 (3.5 to 5 hrs of service time)

 LEVEL 4 MACHINE - $450.00

              o   MULTI – NEEDLE Embroidery machines

EMBROIDERY MODULES - $80.00

•   If you are a machine embroiderer this is a must so that we may clean and calibrate the module with your machine service……………….Many machine tensions calibrate differently in sewing mode vs embroidery mode.

SOFTWARE UPDATE - $35.00
                   Many of the Sewing Embroidery machines in use today, require Software Updates as part of machine maintenance. Most of the updates are available for customers to update themselves.  If you are not comfortable doing these updates, we may perform a software update in store. 

SERGER (No Coverhem) - $160.00

                                 (approx. 2.5 to 3.5 hrs service time)

SERGER (5 Thread & Coverhem) - $180.00
                                 (approx. 3.5 to 4 hrs service time)

 

 

When bringing your sewing machine in for service we require the following items:

• Foot Control
• Power Cord
• Bobbin case w/ bobbin
• Standard Zig Zag Foot
• Auto Buttonhole foot (if your machine is equipped)
• Spool Cap
• Hard Cover Case if you wish

When bringing your embroidery machine in for service...we require  ALL of the ABOVE items as well as 

• Embroidery Unit
• Embroidery hoop...a smaller one is good such as 5 x 7
• Embroidery Presser foot

If you are bringing a serger in for repair we require the following

• Foot Control
• Power Cord
• Presser Foot